Pond One Sponge Pondmaster 1800 & 2300 Series

All goods are shipped using NZPost or Post Haste services with signature required option by default.

We cannot guarantee the overnight services, this is a service that we pay for; but is not guaranteed.

We do not offer refunds for change of mind, any returns needs to be organised with our team first prior to sending back.

If shipments are delayed by the carrier, we may not offer any reimbursement, New Zealand Post (NZPost) should be contacted directly.

Above are key points of our policy, Click Here to read our full shipping policy.

The minimum spend for free delivery on dry goods cannot be combined with frozen goods.

Where you have not met the minimum spend for free delivery, our team may contact you for freight payment.

Rural (RD) addresses require additional charges. To avoid delays if your address is rural, please select the Rural shipping option.

Above are key points of our policy, Click Here to read our full shipping policy.